Customer support

Delivery and returns

Essential information about delivery, returns and warranty support in one place.

Delivery

We deliver across Lithuania. The exact delivery method, price and estimated time are shown before the order is confirmed. We will notify you if items are dispatched in separate shipments.

14-day returns

Consumers may exercise the statutory right to withdraw from a distance contract within 14 calendar days. Submit a return request in your account and wait for further instructions.

Item condition

Returned items must be complete and show no use beyond what is necessary to inspect their nature and features. Statutory exceptions may apply to configured, activated or sealed products.

Warranty and faults

For an incorrect, damaged or faulty item, provide the order number, SKU or serial number and attach photos. We will review the information and provide a resolution and shipping instructions.

Need to start a return?

Sign in to view your orders and submit a return or warranty service request.

This information is general. The terms presented at purchase and applicable law govern each order.